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Speak With a Xavia Specialist
Trusted Guidance.
Personal Attention.
Worldwide.
At Xavia Jewels, every inquiry is met with intention.
Whether you're seeking help selecting the perfect ring, exploring custom design, or need assistance with an existing order — our expert team is here to listen, advise, and serve with care.
We assist clients across the globe with sincere, discreet, and human-first service.
Contact us
Tell Us How We Can Help
Please share a few details below. Our specialists respond within 12–24 hours.
FAQs
Below are some of are common questions
How long does it take to receive a response?
We aim to respond within 12–24 hours, Monday through Saturday. Every inquiry is reviewed personally by a Xavia specialist.
Can I speak to someone about a custom ring?
Yes — we welcome custom requests. You can begin your journey here → or send us a message describing your vision, and our team will guide you through the process.
I need help with my order. What should I do?
Please include your Order ID and details in the form above. Whether it's shipping status, size changes, or any concerns — we're here to assist.
Do you offer resizing or adjustments?
Most of our rings can be resized or adjusted post-purchase. Submit your request with your ring size and we'll guide you through the next steps.
Where do you ship? Do you offer international support?
Yes — Xavia serves clients across the globe. Our customer care and delivery services extend to over 40 countries.
I’m a boutique/designer. Can I partner with Xavia?
We welcome B2B collaborations. Please visit our Partner With Us page or contact us using the form above for trade inquiries.
Can I contact you via WhatsApp?
Absolutely. We offer discreet, one-on-one WhatsApp support during business hours. Click here to start a chat →
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